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Full Tracker FAQs

Find answers to common questions, access product guides, and get the support you need to make the most of your Tracker technology.

FAQs

Find quick answers to common questions about our solutions, technology, and how we help keep your vehicles secure.

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What is VHF?
VHF (Very High Frequency) is the technology that Tracker uses to track and locate stolen vehicles. This addresses the problem of signal jamming that can affect GPS and GSM systems to ensure jammers cannot disable Tracker systems. VHF technology also aids location of concealed vehicles and is effective at finding even those hidden in shipping containers, garages or underground car parks.
What is GSM?
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What do I do in the event of a theft?
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How do I renew my Tracker subscription?
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Faultless service

Reliable and knowledge that our caravan was protected

Ann Williams
- 19 September 2026

Faultless service

Hassle free experience, Kieren was very professional and polite

Peter Curle
- 18 September 2026

Faultless service

Angel - was absolutely ultra professional and courteous. She is a huge asset to the company. Thank you for your support.

Vinny Connor
- 18 September 2026

Faultless service

Excellent service and a very competent installation engineer friendly and helpful

Customer david kinsgbury
- 18 September 2026

Faultless service

A very easy process to transfer the tracking between employees, managed well by the representative, no issues at all.

MAL
- 17 September 2026

Faultless service

I had an issue with registering the tracker but Angel was extremely helpful, polite and sorted out the registration process. Thank you Angel for your patience and all your help! Mark Denby.

Mark D
- 17 September 2026

Faultless service

Great product and excellent service.

Nick C
- 17 September 2026

Faultless service

Always difficult buying a new car from a distance having not viewed the vehicle until the day of handover. However the staff at Sytner BMW and Mathew Pritchard in particular helped to make it an enjoyable experience. It is our first BMW and I doubt it will be our last.

Allan Cowell
- 15 September 2026

Faultless service

An absolute 5 Star experience now able to swap over to a new Bike with outstanding guidance from Angel, Kea & Team. Thank you so very much.

Mr David McCarthy
- 15 September 2026

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