How Tracker Works
How Tracker™ Works
What to expect from Tracker™ and how to manage in the event that your vehicle is stolen
Tracker is the leading Stolen Vehicle Recovery (SVR) provider in the UK, offering patented VHF technology, which is resistant to GPS signal jamming, a common theft technique. VHF can locate your vehicle to within 1 meter, anywhere in Europe, even if it's underground or in a shipping container.
Tracker supply S5 and S7 Thatcham-approved vehicle tracking products for personal and business use and are in collaboration with UK Police Forces to improve your chances of vehicle recovery in the event of theft.
Secure Operating Centre
Theft Recovery Service
Buying a Tracker™ device
1. The vehicle tracking device is purchased through Tracker's online shop.
2. Select your preferred installation date and our scheduling teams will be in touch to confirm.
3. You will receive a confirmation of sale via email.
4. A member of the installation team will meet you on your pre-scheduled date to install your device discreetly.
5. Once the device is installed and activated, you will receive a Welcome email, containing your welcome pack information.
If you have purchased a device with access to the Tracker Touch App, you will also receive login details for this shortly after installation
Once your device is installed...
To ensure that the police will be able to locate your vehicle, you must:
1. Keep your Tracker membership card with you at all times.
2. Leave your Tracker registration document somewhere safe.
3. Double check that your Tracker registration information is correct.
4. Provide us with two phone numbers and an email where we can contact you.
5. Download the Tracker Touch app – available only for Locate, Vantage and S5 Plus devices.
6. And relax! Your vehicle is now covered in the event of theft.
What to do if your vehicle is stolen
1. Immediately report the theft to the police.
2. Obtain a Crime Reference Number.
3. Call Tracker directly from your app or call our 24hr Control Room on +44 (0) 800 911 900*.
PLEASE NOTE: GPS positional data on the Tracker Touch App will be disabled during a theft.
The only tracking service to offer your vehicle Police protection
No other tracking product comes with the security offered by Tracker’s unique relationship with the UK Police force. Our detection units are fitted on over 2000 police patrol cars, all police helicopters and at major sea ports to help the Police locate your stolen vehicle quickly.