Start The Vehicle Recovery Process
Every minute matters following a vehicle theft. Learn how to report the incident and help Tracker and the police respond quickly.
What To Do If Your Vehicle Has Been Stolen: Step -By-Step Guide
Discovering that your vehicle has been stolen can be overwhelming. Taking the right steps as soon as possible will help the police, Tracker UK and your insurer respond quickly and maximise the chances of recovering your vehicle.
Reporting Theft Early Improves The Changes Of Recovery
Vehicle thieves often move stolen vehicles quickly after theft. Reporting the crime and notifying Tracker immediately can help start recovery efforts sooner and improve the chances of a successful outcome.
Step 1: Confirm Your Vehicle Has Been Stolen
Before reporting the theft, make sure your vehicle has not been:
- Moved by another authorised driver
- Recovered or removed by a finance company
- Towed or relocated due to parking restrictions
- Parked in a different location than expected
- If you are unable to locate your vehicle, proceed immediately to the next step.
Step 2: Contact The Police
Report the theft to the police as soon as possible.
- You will need to provide:
- Vehicle registration number
- Make, model and colour
- Vehicle Identification Number (VIN) if known
- Date, time and location of the theft
- Any distinguishing features or modifications
Obtain a Crime Reference Number:
- Once the theft has been logged, you will be given a Crime Reference Number
- you will need for your insurer and Tracker activation.
Step 3: Contact Tracker Theft Support Team
Report Theft to Tracker 24/7 Secure Operating Centre:
+44 (0) 800 911 900
Your vehicle is protected by Tracker - The sooner we are notified, the sooner recovery activity can begin.
Please have this information to hand before calling:
- Vehicle registration number
- Vehicle Identification Number (VIN) if known
- Tracker account membership number
- Tracker device serial number
- Police Crime Reference Number
Our stolen vehicle recovery specialists will:
- Verify the theft with the police
- Activate the recovery process
- Liaise directly with police forces across the UK
- Monitor your vehicle's location where applicable
- Support recovery efforts from theft report to recovery
The sooner we are notified, the sooner recovery activity can begin.
Vehicle thieves often move stolen vehicles quickly after theft. Reporting the crime and notifying Tracker immediately can help start recovery efforts sooner and improve the chances of a successful outcome.
Every minute counts.