Lin was polite and helpful and…
Lin was polite and helpful and addressed my request without fuss or prevarication.
MR J N WOOD
Proven Protection. Complete Peace of Mind.
Why Choose Tracker?
- Trusted Protection For Over 30 Years - Tracker combines advanced stolen vehicle recovery technology with a dedicated security network and close collaboration with UK police forces.
- Insurance-Approved Solutions - Our range includes Thatcham-accredited products trusted by vehicle owners, dealerships and insurers.
- Protection For Every Vehicle Type - Cars, motorcycles, vans, commercial vehicles, agricultural machinery and leisure vehicles.
- Expert Guidance - Our team can help you understand insurer requirements, product differences and installation options.
How Can We Help?
Whether you're meeting an insurer requirement, comparing Tracker products or checking if a vehicle already has Tracker installed, you'll find helpful guidance and support below.
Looking For A Thatcham Category S5 Tracker?
Need a tracker to meet an insurance requirement?
Tracker S5 Plus combines stolen vehicle recovery with Driver Recognition, helping meet Thatcham Category S5 requirements for many insurers.
Perfect for:
- High-value vehicles
- Performance vehicles
- Luxury vehicles
- Vehicles where insurers require S5 protection
Already Purchased A Vehicle With Tracker Installed?
You may not need a new device.
Many vehicles are sold with Tracker already fitted by a previous owner, dealer, finance provider or manufacturer. Our team can help determine whether a compatible Tracker device is already installed and advise on activation or transfer options.
Benefits:
- No need to purchase another tracker
- Potentially lower setup costs
- Faster route to protection
- Support through the transfer process
Which Tracker product is right for me?
The best Tracker solution depends on your vehicle type, insurer requirements and the level of protection you need. Whether you're looking for insurer-approved protection, stolen vehicle recovery or asset tracking, our team can help identify the most suitable option.
What's the difference between Tracker S5 Plus and Tracker S7?
Tracker S5 Plus includes Driver Recognition technology and is designed for vehicles where insurers may require a Thatcham Category S5 solution. Tracker S7 provides stolen vehicle tracking and recovery without Driver Recognition, making it suitable for many other vehicles and customer needs.
Do I need a Thatcham Category S5 tracker?
Some insurers require a Thatcham Category S5 tracker for high-value, luxury, prestige or performance vehicles. If you're unsure what your insurer requires, our team can help you understand the available options.
Which vehicles and assets can Tracker protect?
Tracker offers solutions for a wide range of vehicles and assets, from cars and motorcycles to commercial vehicles, plant machinery and leisure vehicles.
Is Tracker suitable for older vehicles?
Yes. Tracker solutions can be installed on many new and used vehicles, helping provide additional protection regardless of vehicle age.
Can Tracker help lower my insurance premium?
Some insurers may offer favourable terms when approved security measures are installed. Individual insurer decisions vary.
Does Tracker work if thieves use GPS or GSM signal jammers?
Many vehicle thefts involve signal jamming technology designed to disrupt GPS and mobile network signals. Tracker products use VHF technology, which operates independently of GPS and GSM networks, providing an additional method of locating stolen vehicles and helping improve recovery opportunities.
Will a Tracker help reduce my insurance premium?
Some insurers may offer favourable terms for vehicles fitted with recognised security products. Any premium reduction is determined solely by your insurer and policy circumstances.
My insurer says I need a tracker. What should I do?
Speak with our team and we'll help identify a suitable solution based on your insurer's requirements and your vehicle type.
What is Driver Recognition?
Driver Recognition technology helps identify whether an authorised driver is present when the vehicle is being used. This additional layer of security is a key feature of Thatcham Category S5 products.
What happens if my vehicle is stolen?
Once a theft has been reported to the police and a crime reference number obtained, Tracker works alongside the police to assist with locating and recovering the vehicle.
Why is stolen vehicle recovery important?
Vehicle theft can lead to significant disruption, financial loss and inconvenience. A stolen vehicle recovery solution helps improve the chances of recovering the vehicle quickly.
How does Tracker work?
Tracker uses advanced vehicle tracking and stolen vehicle recovery technology to help locate vehicles in the event of theft.
Does Tracker work if thieves use signal jammers?
Many vehicle thefts involve technologies that attempt to block GPS and mobile signals. Tracker's range includes solutions designed to help overcome some of the limitations associated with GPS-only systems.
What's the difference between VHF and GPS tracking?
GPS-based systems rely on satellite positioning and mobile networks to communicate location information. Tracker's VHF technology provides an additional method of locating stolen vehicles and has been trusted for vehicle recovery for over 30 years.
Can Tracker track my vehicle while it's being driven?
Some Tracker solutions offer vehicle location and monitoring features, while others focus primarily on stolen vehicle recovery. Available functionality varies by product.
How is a Tracker installed?
Tracker devices are professionally installed by approved engineers to ensure the system is fitted correctly and operates as intended.
How long does installation take?
Installation times vary depending on the vehicle and product selected. Our team will explain the installation process and available appointment options.
Can Tracker be installed on a new vehicle?
Yes. Many customers choose to have a Tracker installed shortly after purchasing a new vehicle.
Can Tracker be fitted to a used vehicle?
Yes. Tracker products can be installed on many used vehicles.
Where is the device installed?
Installation locations vary depending on the vehicle and product. Devices are professionally fitted in discreet locations.
I've purchased a used vehicle and believe it already has Tracker installed. What should I do?
Contact our team with your vehicle details. We can advise whether a Tracker device may already be fitted and explain the steps required to activate or transfer ownership where applicable.
Do I need to buy another Tracker?
Not necessarily. If a compatible Tracker device is already installed, activation or transfer options may be available.
Can an existing Tracker subscription be transferred to me?
Transfer options depend on the product, service status and ownership verification requirements. Our team can guide you through the process.
How do I find out which Tracker product is installed?
Our customer support team can help determine which product may be fitted to the vehicle and what options are available.
How much does a Tracker cost?
Costs vary depending on the product, vehicle and level of protection selected.
Is there an annual subscription?
Most Tracker products include an ongoing service subscription which supports monitoring and stolen vehicle recovery services.
Can I transfer my Tracker to another vehicle?
For security reasons, Tracker devices are designed to remain with the vehicle they were originally installed in and cannot be transferred to another vehicle. This helps ensure the accuracy of device ownership records and supports the effectiveness of our monitoring and recovery services.
If you're purchasing a new vehicle, our team can advise on the most suitable Tracker solution for your replacement vehicle.
What happens if I sell my vehicle?
Tracker devices remain with the vehicle they were originally installed in and are not transferred between vehicles. If the new owner would like to continue benefiting from the Tracker service, they can contact our team for guidance on the next steps.
Case Studies
Real Stories, Real Recoveries.
See how Tracker has helped real customers get their vehicles back quickly, safely, and against the odds. These genuine recovery stories highlight the power of our technology and the peace of mind it delivers when you need it most.
Four illicit GPS signal jammers fail as Tracker and police recover stolen Toyota RAV4 in just three hours
Stolen vehicle recovery (SVR) expert, Tracker Network UK Limited, has worked with police to locate and recover a stolen Toyota RAV4 worth £26,000 just three hours after the theft was reported. Despite the thieves using four active GPS jamming devices, Tracker’s proven VHF technology enabled the police to swiftly track and successfully recover the vehicle.
Read story
Record-breaking 8-minute recovery sees Tracker locate £40k Lexus RX with the thief still inside
When a Tracker customer noticed her £40,000 Lexus RX was missing from outside her home in Maida Vale and contacted the police, she did not expect to have the car home before breakfast. After the Tracker Network U.K. stolen vehicle recovery device installed on the Lexus was activated, it led Metropolitan Police straight to the vehicle in a supermarket carpark in Ladbroke Grove, just 8 minutes after the owner called to report the vehicle missing.
Read story
V12 Sports and Classics partners with Tracker to safeguard customers against vehicle theft
V12 Sports and Classics, one of the UK’s fastest-growing used car supermarkets, has partnered with Tracker Network U.K. Limited to offer its customers the option of fitting a Stolen Vehicle Recovery (SVR) device to their used cars and vans for peace of mind. This value-added proposition is targeted at driving outstanding customer service while serving as an effective sales revenue stream, with V12 Sports and Classics already reporting a 30% conversion rate.
Read story
New Lexmoto Motorcycle Stolen But Found Thanks To Smart-Tech
The brand new Lexmoto motorcycle worth £2,500 was taken from the owner's driveway but due to the Tracker Vantage unit installed on the bike, it was successfully recovered within just 5 hours. Found hidden in bushes, its recovery is thanks to the collaboration between Tracker and Nottinghamshire Police force.
Read story
Four illicit GPS signal jammers fail as Tracker and police recover stolen Toyota RAV4 in just three hours
Stolen vehicle recovery (SVR) expert, Tracker Network UK Limited, has worked with police to locate and recover a stolen Toyota RAV4 worth £26,000 just three hours after the theft was reported. Despite the thieves using four active GPS jamming devices, Tracker’s proven VHF technology enabled the police to swiftly track and successfully recover the vehicle.
Record-breaking 8-minute recovery sees Tracker locate £40k Lexus RX with the thief still inside
When a Tracker customer noticed her £40,000 Lexus RX was missing from outside her home in Maida Vale and contacted the police, she did not expect to have the car home before breakfast. After the Tracker Network U.K. stolen vehicle recovery device installed on the Lexus was activated, it led Metropolitan Police straight to the vehicle in a supermarket carpark in Ladbroke Grove, just 8 minutes after the owner called to report the vehicle missing.
V12 Sports and Classics partners with Tracker to safeguard customers against vehicle theft
V12 Sports and Classics, one of the UK’s fastest-growing used car supermarkets, has partnered with Tracker Network U.K. Limited to offer its customers the option of fitting a Stolen Vehicle Recovery (SVR) device to their used cars and vans for peace of mind.
This value-added proposition is targeted at driving outstanding customer service while serving as an effective sales revenue stream, with V12 Sports and Classics already reporting a 30% conversion rate.
New Lexmoto Motorcycle Stolen But Found Thanks To Smart-Tech
The brand new Lexmoto motorcycle worth £2,500 was taken from the owner's driveway but due to the Tracker Vantage unit installed on the bike, it was successfully recovered within just 5 hours. Found hidden in bushes, its recovery is thanks to the collaboration between Tracker and Nottinghamshire Police force.
What our customers say about us.
For over 30 years, we've been helping customers protect what matters most. Here's what they have to say.
What an amazing customer service experience
What an amazing experience, its great to see there is still some out there in customer service land that go the extra mile. Thank you Angel for all your help and that I can go on my travels with full Tracker protection 😎
Dale Blakemore
The member of staff Angel was so polite…
The member of staff Angel was so polite and helpful it was heart warming to be helped like she was to me a truly wonderful member of staff
Roger Teece
Great service would use again very…
Great service would use again very efficient
Gillian Brooker
Good customer support
Needed help setting up my tracker nano plus and got support via phone and email.
John