Quick and efficient service.
Quick and efficient service.
Anthony
How Can We Help?
Whether you're exploring Tracker for the first time, already use a Tracker product, or have a device fitted to a recently purchased vehicle, we're here to help. Choose the option below that best matches your situation and access the guidance, answers and support you need.
Need Help Choosing the Right Tracker?
Still unsure whether a Tracker is right for you, or which solution best suits your vehicle and lifestyle? Explore our frequently asked questions, buying guidance and expert advice to help you make an informed decision. You'll find answers to many of the same questions asked by customers who were once in your position and learn more about the benefits of Tracker protection before you buy.
Are you an existing Tracker Customer?
Make sure you're getting the full benefit of your Tracker protection. Find information about managing your subscription, maintaining your service, keeping your device operating at its best, and accessing support whenever you need it.
Already Purchased A Vehicle With Tracker Installed?
You may not need a new device.
Many vehicles are sold with Tracker already fitted by a previous owner, dealer, finance provider or manufacturer. Our team can help determine whether a compatible Tracker device is already installed and advise on activation or transfer options.
Benefits:
- No need to purchase another tracker
- Potentially lower setup costs
- Faster route to protection
- Support through the transfer process
What our customers say about us.
For over 30 years, we've been helping customers protect what matters most. Here's what they have to say.
Transfer of ownership to subscription
Pamela assisted me by transferring owner details and setting up an account on a 2nd hand vehicle. Very professional and prompt responses to my queries. I hope I won't need to call for help but I feel reassured that I have this support.
Customer
We had a problem resetting our tracker…
We had a problem resetting our tracker device. Phoned customer service and spoke to Angel, who arranged for a new device to be sent out promptly. On receipt, Angel guided us through the registration process. All in all, we were very happy with the service levels we received.
Gillian
Excellent customer service
Excellent customer service, providing great peace of mind
Chris Eady
Very helpful
Friendly and helpful discussion to resolve problem of false alerts. Now resolved 🤞
Peter
How can we help?
Have a question about Tracker?
Get in touch with our team for information about our products, services, subscriptions and vehicle security solutions.
Does your vehicle already have a Tracker?
Contact us to activate your Tracker and get your vehicle protected.
Interested in partnering with Tracker?
Explore partnership opportunities with Tracker and discover how our range of vehicle security solutions can support your business and your customers.
Have a question about Tracker?
Get in touch with our team for information about our products, services, subscriptions and vehicle security solutions.
Does your vehicle already have a Tracker?
Contact us to activate your Tracker and get your vehicle protected.
Interested in partnering with Tracker?
Explore partnership opportunities with Tracker and discover how our range of vehicle security solutions can support your business and your customers.
Trusted by leading dealerships, OEMs, and insurers across the UK, Tracker delivers proven vehicle protection and recovery solutions that partners rely on every day.
Proven Vehicle Recovery
Our innovative stolen vehicle recovery technology, including patented VHF technology, is designed to help locate vehicles even in challenging environments.
Strong Police Partnerships
Tracker works closely with police forces across the UK, with our technology supporting the rapid location and recovery of stolen vehicles.
Peace of Mind
With 24/7 monitoring and expert support, Tracker helps give you confidence that your vehicle has an added layer of protection when you need it most.