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Full Tracker FAQs

Find answers to common questions, access product guides, and get the support you need to make the most of your Tracker technology.

FAQs

Find quick answers to common questions about our solutions, technology, and how we help keep your vehicles secure.

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What is VHF?
VHF (Very High Frequency) is the technology that Tracker uses to track and locate stolen vehicles. This addresses the problem of signal jamming that can affect GPS and GSM systems to ensure jammers cannot disable Tracker systems. VHF technology also aids location of concealed vehicles and is effective at finding even those hidden in shipping containers, garages or underground car parks.
What is GSM?
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What do I do in the event of a theft?
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How do I renew my Tracker subscription?
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Faultless service

Lin was polite and helpful and addressed my request without fuss or prevarication.

MR J N WOOD
- 17 August 2026

Faultless service

What an amazing experience, its great to see there is still some out there in customer service land that go the extra mile. Thank you Angel for all your help and that I can go on my travels with full Tracker protection 😎

Dale Blakemore
- 17 August 2026

Faultless service

The member of staff Angel was so polite and helpful it was heart warming to be helped like she was to me a truly wonderful member of staff

Roger Teece
- 17 August 2026

Faultless service

Great service would use again very efficient

Gillian Brooker
- 17 August 2026

Faultless service

Needed help setting up my tracker nano plus and got support via phone and email.

John
- 15 August 2026

Faultless service

Renal nice and easy

Mr paul gibb
- 14 August 2026

Faultless service

Member of staff was extremely helpful, taking me through the steps patiently to get me all set up. I’m very grateful for her time, clear explanations, and waiting until I felt comfortable in setting my tracker up.

Rachel Sherriff
- 14 August 2026

Faultless service

Very friendly and helpful agent.

Rita
- 14 August 2026

Faultless service

Prompt & couteous assistance

Anthony Green
- 14 August 2026

Faultless service

Lin was very helpful and informative.

Ian.
- 14 August 2026

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