Full Tracker FAQs

Find answers to common questions, access product guides, and get the support you need to make the most of your Tracker technology.

FAQs

Find quick answers to common questions about our solutions, technology, and how we help keep your vehicles secure.

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What is VHF?

VHF (Very High Frequency) is the technology that Tracker uses to track and locate stolen vehicles. This addresses the problem of signal jamming that can affect GPS and GSM systems to ensure jammers cannot disable Tracker systems. VHF technology also aids location of concealed vehicles and is effective at finding even those hidden in shipping containers, garages or underground car parks.

What is GSM?

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What do I do in the event of a theft?

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How do I renew my Tracker subscription?

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How can we help?

Business enquiry

Enquiry Sent

Back to Tracker Home

Business Type *

First Name *

Surname *

Phone *

Email *

Company *

HQ Location *

Fleet Size

Message

Consumer enquiry

Enquiry Sent

Back to Tracker Home

Customer Type *

Business

Personal

Type Of Enquiry - Personal *

Type Of Enquiry - Business *

Company Name *

Job Title *

Title *

First Name *

Surname *

Contact Email *

Contact Telephone Number *

Membership number

Enquiry details

Existing customer

Enquiry Sent

Back to Tracker Home

Customer Type *

Business

Personal

Type Of Enquiry - Personal *

Type Of Enquiry - Business *

Company Name *

Job Title *

Title *

First Name *

Surname *

Contact Email *

Contact Telephone Number *

Membership number

Enquiry details

Excellent Trustpilot

Faultless service

Been with them years excellent service. Would 100% recommend.

E Mckenna
- 9 October 2026

Excellent Trustpilot

Faultless service

Great tracking system and any issues resolved quickly. It would be better if alerts were sent as an SMS instead of an email.

Mr Hamilton
- 9 October 2026

Excellent Trustpilot

Faultless service

Pamala provided a very quick and helpful response which enabled me to resolve the battery issue on the tracker tag.

Robert
- 8 October 2026

Excellent Trustpilot

Faultless service

Michael at Tracker was incredibly helpful and knowlegeable and provided me with all the answers I need to sign up with them on my new car purchase. Thank you for the great service.

Nicholas
- 8 October 2026

Excellent Trustpilot

Faultless service

Pamala Is like Ronseal Does exactly what she says she will do Thanks so much Pamala Wonderful experience

Mr David Jones
- 8 October 2026

Excellent Trustpilot

Faultless service

Very friendly, polite and efficient.

Chris Hadaway
- 7 October 2026

Excellent Trustpilot

Faultless service

Efficient and easy to connect to them

DENTAL SURGERY
- 6 October 2026

Excellent Trustpilot

Faultless service

Between both the Tracker Network UK and RS Connect the installers, the whole process from ordering a tracker unit and getting it installed the process was very quick and installed within a few days. I would recommend these companies for piece of mind.

Mr John Comlay
- 6 October 2026

Excellent Trustpilot

Faultless service

Helpful young lady called Dalene. Solving my problem in minutes. Kudos. Would be helpful if a customer service option was on the list of options.

customer
- 6 October 2026

Full Tracker FAQs

FAQs

How can we help?

Business enquiry

Enquiry Sent

Consumer enquiry

Enquiry Sent

Existing customer

Enquiry Sent

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