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Website terms

This page sets out the terms and conditions for use of the TRACKER website pages at www.tracker.co.uk (our site). Please read these terms and conditions carefully before you start to use our site. By using our site, you indicate that you agree to the terms of use in force at that time. If you do not agree to these terms and conditions, please do not use our site.

Information about us

Our site is operated by TRACKER Network (UK) Limited ("we", "us" or "our"). We are registered in England and Wales under company number 02632771 and have our registered office at 1 Furzeground Way, Stockley Park, Uxbridge, Middlesex, UB11 1BD.

Acceptable use policy

When using our site, you agree to comply with the acceptable use policy set out below and you agree to indemnify us in full against all direct or indirect liabilities (including, without limitation, financial loss, loss of profit, loss of business, loss of reputation, depletion of goodwill and like loss), loss, fines, penalties, damages, injury, costs and expenses (including legal and other professional fees and expenses) awarded against or incurred or paid by us arising as a result of a failure by you to comply with this acceptable use policy.


You may use our site only for lawful purposes. You must:

  • first obtain the consent of any individual that uses the tracked vehicle before monitoring their use of the vehicle with our website; and
  • notify us promptly if you sell or otherwise dispose of any vehicle that you are able to monitor with our site.

You may not use our site:

  • to track vehicles that you suspect may have been stolen;
  • to gather information relating to a vehicle you do not own;
  • in any way that breaches any applicable local, national or international law or regulation;
  • to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware;
  • to reproduce, duplicate, copy or re-sell any part of our site in contravention of the provisions of these terms of use; or
  • to access without authority, interfere with, damage or disrupt: any part of our site including parts provided or sourced from third parties; any data on our site that relates to a vehicle that you do not own; any equipment or network on which our

We will determine, in our discretion, whether there has been a breach of this acceptable use policy through your use of our site.

Failure to comply with this acceptable use policy constitutes a material breach of these terms of use, and may result in our taking all or any of the following actions:

  • immediate, temporary or permanent withdrawal of your right to use our site;
  • legal action against you to including to enforce the indemnity set out above; and
  • disclosure of such information to law enforcement authorities as we feel is reasonably necessary.

Exclusion of liability

This section should be read carefully as it excludes or limits our legal liability in connection with your use of our site. Nothing in these terms of use attempts to exclude liability that is not permissible under applicable law, including without limitation, for death or personal injury, or for fraudulent misrepresentation.

While we have taken all reasonable steps to ensure the accuracy and completeness of the content of our site, we exclude any warranties, undertakings or representations (either express or implied) to the full extent permitted under any applicable law, that our site or (including without limitation) all or any part of the content or materials, accuracy, availability or completeness of the content of our site or any part of the content or materials are appropriate or available for use either in the United Kingdom or in other jurisdictions. If you use our site from other jurisdictions, you are responsible for compliance with applicable local laws.

We accept no liability in contract, tort, negligence, statutory duty or otherwise (to the maximum extent permitted by any applicable law) arising out of the use of or access to our site (which includes without limitation) any errors or omissions contained in our site (or if the site is unavailable) and we shall not be liable for any direct or indirect:

  • economic losses (including without limitation loss of revenues, data, profits, contracts, use, opportunity, business or anticipated savings);
  • loss of goodwill or reputation; or
  • special, incidental, consequential loss or damage, suffered or incurred arising out of or in connection with your use of our site and these terms and conditions.

Access to and use of our site is at the user's own risk and we do not warrant that the use of our site or any material downloaded from it will not cause damage to any property, or otherwise minimise or eliminate the inherent risks of the internet including but not limited to loss of data, computer virus infection, spyware, malicious software, trojans and worms. Also, we accept no liability in respect of losses or damages arising out of changes made to the content of our site by unauthorised third parties.

Intellectual property rights

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your own personal reference purposes.

Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.

You must not use any part of the materials on our site or any materials you have printed off or downloaded for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms and conditions, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Use of personal information

Through your use of the site you agree that personal information that is provided will be dealt with in accordance with our privacy policy. Click here to read our Privacy Policy


If any of these terms shall be deemed unlawful, void or unenforceable for any reason the particular term shall be deleted and will not affect the validity or enforceability of the remaining terms.

Jurisdiction and applicable law

These terms of use shall be governed by and construed in accordance with English law. Any disputes arising shall be subject to the exclusive jurisdiction of English courts.

Caravan Guard Discount

To qualify for the Caravan Guard discount your Tracker subscription must remain active for the duration of your policy. Discounts are made up of Caravan Guard’s approved tracking device discount plus club discount, which is also available to certain other organisations & can only be claimed once per policy term. Subject to terms & conditions, cover level & underwriting criteria. Minimum premiums apply. Caravan Guard Limited is authorised and regulated by the Financial Conduct  Authority.

Your concerns

If you have any concerns about material on our site, please contact webhelp@TRACKER.co.uk.

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