Some 75 per cent of car insurance policies make no promise that the parts used to repair the vehicle will be brand new, a study by Gocompare.com has claimed.
Only 15 per cent of policies state that new parts will be used to repair a car after an accident. However, almost a quarter of drivers are unaware of this and have had used or recycled parts fitted to their car without their knowledge - a statistic which may worry motorists paying high insurance premiums, reports yahoo.com.
Furthermore, 23 per cent of insurance companies have admitted they fit non-original or recycled car parts in order to keep the cost of a claim as low as they can, notes bt.com.
Matt Oliver, car insurance spokesperson at Gocompare.com, said concerned drivers should check with their insurer if they are likely to fit parts which are either recycled or not made by their car's manufacturer should they have an accident, as customers "have a right to the service they deserve".
"It's surprising to see such a large number of insurers using non-standard or recycled parts in vehicle repairs, and some consumers may feel short-changed that their insurance premiums aren't necessarily buying them what they might expect," he explained.